GoEasyCare
A mobile workforce management platform for healthcare and developmental services, redesigned for accessibility, usability, and workflow efficiency. Our work streamlined complex tasks, improved navigation, and ensured the app could serve professionals of all abilities with confidence and ease.
Healthcare Technology
Designing tools that empower healthcare and developmental service teams to manage schedules, timecards, and compliance with less friction and more clarity.
Accessibility
Building an inclusive platform that meets WCAG 2.1 AA standards and supports users with diverse abilities and technical experience.
Workflow Optimization
Reducing clicks, consolidating tools, and simplifying navigation to save time and improve task completion in high-pressure environments.
Mobile UX
Creating a responsive, intuitive experience rooted in Material 3 principles and informed by real-world user testing.
How Might We...
Streamline workflows, improve accessibility, and reduce burnout for healthcare professionals
GoEasyCare’s mobile platform faced three core challenges: accessibility for all user abilities, usability for varying technical skill levels, and the opportunity to integrate features that support work-life balance. Professionals were spending too much time navigating fragmented tools, which reduced focus on patient care. The challenge was to design an all-in-one mobile workspace that was intuitive, efficient, and accessible, enabling healthcare workers to spend more time on what matters most.
Additional goals included:
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Minimize clicks and reduce redundant workflows
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Consolidate scheduling, HR, and compliance tools in one platform
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Add personalization and burnout prevention features
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Improve onboarding and ease of navigation
An accessible, user-centered mobile experience
What We Designed
We applied a research-driven approach—combining competitive analysis, heuristic evaluations, user interviews, and usability testing—to reimagine the GoEasyCare mobile app. The result was a cohesive, intuitive system aligned with accessibility best practices and Material 3 design principles.
Key wins included:
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Restructured navigation to reduce task completion time
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Clarified labels, icons, and terminology to match user expectations
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Added visual hierarchy and cues to highlight primary actions
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Improved touch targets, contrast, and font legibility for accessibility
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Consolidated workflows like timecard entry and schedule management into fewer screens
Tools, Tech, and Methods
Approach in Action
Strategy & Research
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Competitive feature inventory & benchmarking
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Heuristic evaluation of core workflows
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User interviews with healthcare professionals
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Affinity mapping to synthesize insights
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Usability testing (2 rounds)
Design & Prototyping
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Figma (wireframes, mid/high-fidelity prototypes)
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Material 3 design principles
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Accessibility testing for WCAG 2.1 AA compliance
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Iterative design studio workshops
Content & Platform
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Restructured IA for mobile navigation
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Standardized component library for consistent updates
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Clear, plain-language labels for all features
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Style guide with accessibility and brand guidelines